About Us
Created to Raise the Standard
The Preferred Warranties Story
The Preferred Warranties story began in the early 1990s, when our founder ran an independent used car dealership near Pottsville, Pennsylvania. He took pride in the quality of his vehicles and the honesty of his service—but he couldn’t find an extended service contract provider that lived up to the same standards of fairness, professionalism, and customer care.
He wasn’t alone. Across the industry, dealers needed a partner they could trust—one that delivered dependable coverage, transparent claims, and a customer-first experience.
So in 1992, Preferred Warranties Inc. was born.
Our Principles
Preferred Warranties launched with three simple principles:
Do what’s right.
Support dealers with integrity.
Treat customers the way you want to be treated when something breaks.
Within a year, enthusiastic dealers across three states were offering Preferred Warranties protection plans. And over the decades, we’ve grown into a nationwide provider trusted to protect hundreds of thousands of drivers and support thousands of dealers.
Today, Preferred Warranties is Known For:
- Fast, fair, and transparent claims decisions
- Hands-on dealer enablement and F&I coaching
- Coverage built for mid–higher mileage vehicles
We’re proud to support the certification of our claims team through the National Institute for Automotive Service Excellence (ASE)—the most respected credential in the automotive industry. Every claim is handled by trained, empathetic professionals, not a third-party administrator.
Preferred Warranties is part of Kingsway Financial Services (“KFS”), a publicly traded holding company on the New York Stock Exchange (NYSE: KFS). Kingsway focuses on long-term value, strong operations, and thoughtful investment in industries like vehicle protection, asset management, and real estate.
Through all our growth, one thing has never changed:
Our commitment to keeping cars moving, keeping customers protected, and helping dealers grow with confidence.
What We Stand For
At Preferred Warranties, everything we do is built around trust, fairness, and support—because when something goes wrong with your vehicle, you deserve a partner who stands with you, not against you.
Here’s what that means for you:
Partnership in Motion
We work closely with dealerships to ensure you get dependable protection and a great ownership experience. When your dealer succeeds, you do too—and PWI is part of that support system.
What this means for customers:
A dealer and warranty provider who work as one team on your behalf.
Integrity in Action
We believe in doing what’s right, especially when it’s hard. Our claims process is built around fairness, clarity, and speedy decisions—no runaround, no surprises.
What this means for customers:
Transparent coverage, ethical claim handling, and trust you can feel.
Grit and Growth
Cars are more complex than ever, and drivers keep their vehicles longer. We stay ahead by constantly improving—investing in technology, training, and better processes, so your experience keeps getting better.
What this means for customers:
Smarter protection, stronger service, and a partner that never stops improving.
Innovation with Purpose
We use technology to make your life easier—from digital claims to modern tools that get you back on the road faster. Every innovation has one goal: better care, less hassle.
What this means for customers:
Simple, streamlined, digital-first experiences whenever you need support.
Courageous Leadership
We’re raising the bar for what vehicle protection should look like. That means being bold, taking responsibility, and always pushing to deliver a better, more honest experience.
What this means for customers:
A company that stands behind its promises—and stands up for you.
